The Salesforce empire is one of the most well-known names in CRM. It's not without its flaws, though - while it has everything you need for your company, there are some drawbacks. It is one of the most expensive ones, and it isn't easy, so new users can't use it right away without any coaching from an expert beforehand.
It is no wonder that many companies are turning to Salesforce alternatives. The expensive licensing fees and an unresponsive customer service team can make it hard for smaller firms to stay afloat in this industry vacuum of a market niche where all players seem too big or don't care about them.
Is there an alternative to Salesforce?
If you're looking for an affordable, easy-to-use CRM that won't overburden your team with too much data entry, then Zoho may be the perfect fit. This program has been tested and proven in sales process, marketing & service industries alike due to its intuitive interface and functionality from the start-up until the closure of accounts.
Choose Small Business CRM platform
With Zoho CRM cloud based platform software, your business could contact its customers anytime and anywhere: telephone, email, live chat, and social media. Plus, get real-time notifications when they interact with your company and find out which channels work best by measuring the effectiveness of each contact method
We offer complete Zoho applications family setup, customization, third-party apps integrations, education, and support at BWA.