Frequently Asked Questions, Support and Contacts

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Domain Registration Frequently Asked Questions

Q: Who can register a domain name?
Anyone (person or entity) can be a registrant of a name for public extension, see criteria for specific ones. Usually names are available for up to 10 years.
Q: What is an IP Address?
IP Address or Internet Protocol address is a numerical ID assigned to any device that is connected to a computer network and uses the Internet Protocol for communication.
Q: How long does it take to buy a domain?
Domain name registration time is instant after payment for most extensions, but some of them might need an extra verification steps.
Q: Where do I host my new domain?
You could host your newly registered name with us or with any web hosting provider of your choice.
Q: Do you offer Google domains?
Yes, we offer Google Cloud DNS, Amazon Route 53 and Oracle DYN premium domain name servers.
Q: Do I get custom email address?
Yes, if you add any hosting plan, you could setup multiple professional email addresses.
Q: How do I renew my new name?
We try to renew it automatically. To see your current domains, there expiration dates and prices, please login to your BWA account.
Q: After I register a name, can I change it later?
This is not possible for most of the names, as the registry does not allow for them to be changed after purchase.
Q: How to change my whois info?
Please login to you admin account, from their you are able to mange domain whois information, or contact web admin for help.
Q: Can I transfer in/out my domain?
You you could transfer any name to or from us, contact web admin if you need help to obtain EPP code.
Q: What is premium domain?
Registers now have right to give some domains premium status and ask for it special price when you buy this name. These are usually popular, short names that are, more memorable, more appealing and have better SEO perspective for search results.
Q: What is the Registrant/WHOIS verification step?
The Registrant/WHOIS verification step is an e-mail verification process for a new domains to ensure that WHOIS contact information is accurate and up to date.
Q: How do I access domain name server DNS preferences and change them?
Please login to your admin account. From there you could see all registered domains and mange their DNS proprieties. For enterprise DNS service, please contact our customer support.
Q: Will I receive a renewal notice when my registration close to expire?
Yes, we send two email with notifications about expiration date. After grace period your domain will be deleted, the ownership could be sold to another buyer as allowed by ICANN.
Q: What is a grace period for a renewal?
In accordance with ICANN, Generic Top Level Domains (gTLD) have a 40 day "Grace period" in which name can be renewed without incurring an additional fee.
Q: What is the cost for registration / renewal?
Check our name lookup tool or visit specific domain page for an up to date information about its registration price. Subscribe to our news letter to be informed about domain sales and other deals.

Web Hosting Frequently Asked Questions

Q: What is web hosting?
Web hosting is a service that puts your files on a physical or virtual server and make them assessable via URL, plus most of web hosting provide email and ssl service.
Q: What type of hosting plans do you offer?
We offer self managed and fully managed VPS (Virtual; Private Servers), Drupal, WordPress and Magento optimized web hosting, cloud hosting and cloud backup.
Q: What operating system is used on your web servers?
Our virtual servers are highly customizable, most popular: CentOS 6, CentOS 7, Apache, WHM, cPanel, Plesk.
Q: Can I install software into my hosting?
Yes you may set up any software that runs on PHP/MySQL, we could help with some popular content management systems setup.
Q: Do I have to transfer my domains to your hosting?
No, you could keep current register, you would need to change DNS records. We offer enterprise class DNS service with best speed and security is the North America region.
Q: How long does it take to set up a new account?
New account setup and domain registration is practically instant, VPS set up could take from one to three hours.
Q: What forms of payment do you accept?
We accept Visa, MasterCard, American Express and Discover credit and debit cards via PayPal, PayPal Cash, Bitcoin, payments by check.
Q: Do you put adds or pop-ups on my web sites
NO at BWA we never alter or change any type of customers website content without there clear approval.
Q: Do you backup my websites?
Every fully managed web hosting gets weekly full hosting account backup and daily critical data backup. Self managed web hosting accounts could add backup as extra service.
Q: Could I host multiple websites with my web hosting plan?
Yes, you could host unlimited amount of web sites on self managed web hosting VPS, managed hosting and web hosting bundles usually have limits
Q: What do I need to setup my SSL certificate?
You get a basic FREE SSL with every domain registered and hosted with Business Web Admin, we take care of SSL installation and integration. If you bought premium certificate from us for any our hosting plans we install it for FREE.
Q: Do I need to install any software to use WordPress or Drupal on my new hosting?
Every new web hosting comes with administrative dashboard cPanel or Plesk access with two clicks installation option for many content management systems like Drupal or WordPress. Contact web admin and we install WordPress or Drupal to any of your domains hosted with BWA for FREE.

Number of Total Worldwide Registered Domains Updated: Jan 26 2021