Frequently Asked Questions, Support and Contacts

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Domain Registration Frequently Asked Questions

What is the registration term for domain name registration?
Most of domains names are available for 1-10 years.
How long does it take to register a domain name?
The domain registration time is generally Instant after payment.
Where do I host my new domain?
You could you your new domain registered here with any hosting of your choice.
Can I transfer in/out my domain?
You you could transfer domain to or from us.
How do I renew my domain?
We try to renew your domain automatically. To see your current domains, there expiration dates and prices, please login to your BWA account.
After I register domain name, can I change it later?
This is not possible, as the registry does not allow for domain names to be changed after purchase.
How to change my whois info?
Please login to you BWA account and use cPanel or contact web admin.
URL and a domain name is the same?
They are different. URL stands for Uniform Resource Locator and refers to the entire address of a web site, including protocol http or https then :// then might go www and site name and extension at the end.
What is included with domain registration?
The domain registration comes with rights to the domain name you purchase (such as businesswebadmin.com) for the time period you leased the domain registration.
Do I need a DNS service for my new domain?
Each domain registered with us includes standard DNS service, you could upgrade to Google Cloud DNS, Amazon Route 53 or DYN DNS services.
How do I access DNS management?
Please login to your BWA account. There you could see all registered domains and mange there DNS proprieties. For enterprise DNS service, please contact web admin.
What is the cost for a domain registration / renewal?
You could login to your BWA account to check domain renewal dates and prices or use domain search tool or visit domain page as prices for different domain extensions vary a lot.

Web Hosting Frequently Asked Questions

What web hosting is?
Web hosting is a service that puts your files on a physical or virtual server and make them assessable via URL, plus most of web hosting provide email and ssl service.
What type of hosting plans do you offer?
We offer self managed and fully managed VPS (Virtual; Private Servers), web design and web hosting bundles and free (see conditions) shared hosting.
What operating system is used on your web servers?
BWA virtual servers are all running CentOS 6, CentOS 7, Apache, WHM, cPanlel
Can I install software into my hosting?
Yes you may set up any software that runs on PHP/MySQL, we are optimized for WordPress and Drupal content management systems.
How long does it take to set up a new account?
Domain registration is practically instant after the payment, VPS set up could take from one to three hours.
Do I have to transfer my domains to your hosting?
No, you could keep current register, you would need to change DNS records. We offer enterprise class DNS service with best speed and security is the US.
What forms of payment do you accept?
At BWA we accept Visa, MasterCard, American Express and Discover via PayPal, and direct PayPal payments, payments by check or money order.
Do you put adds or pop-ups on my web sites?
NO at BWA we never alter or change customers web site without there clear approval.
Do you backup my websites?
Every fully managed web hosting get weekly full hosting account backup and daily critical data back up. Self managed web hosting accounts could add backup as extra service.
What do I need to setup my SSL certificate?
You need to purchase SSL certificate, Every SSL that is purchased with BWA account would get free installation and integration service for any BWA hosting. If you bought third party SSL, please follow an instruction from original seller.
Could I host multiple websites with my web hosting plan?
You could host unlimited amount of web site on self managed web hosting VPS, managed hosting and web hosting bundles usually have limits.
Do I need to install any software to use WordPress or Drupal on my new hosting?
Every new web hosting comes with cPanel (self managed WHM) access with two clicks installation option for WordPress. Contact web admin and we install WordPress or Drupal to any of your domains hosted with BWA for free.